Shipping and Delivery
Kim's Gems ships both inside and out of the United States. All packages are shipped USPS First Class or Express Mail. Depending upon your shipping choice, please allow 7-10 days for delivery. All packages are insured.
Packages shipped outside of the U.S. and Canada will be shipped USPS Global Priority. In most cases insurance is not available on these packages. Please allow ten (10) days for delivery. Kim's Gems will not be responsible for any customs or additional fees associated with your global order.
In case of back orders or out of stock items Kim's Gems will contact you via: email or telephone (if provided) with estimated delivery dates and options.
All Michigan residents must pay a 6% sales tax on purchases.
To ensure the appearance and enjoyment of your Kim's Gems jewelry, please follow these instructions.
Tarnishing (oxidation) is a natural occurrence of some metals when exposed to air over a period of time, especially sterling silver. We recommend that when not being worn that you keep your jewelry in the provide box or your own enclosed jewelry box to minimize tarnishing.
Sterling silver can be restored with a sterling silver polishing cloth. (Please follow manufactures instructions).
To clean your jewelry, use plain water on a soft white cloth rubbing gently to restore crystals and gems. Never immerse jewelry in jewelry cleaner.
Avoid bathing in your jewelry to avoid soap scum build up.
Avoid spraying perfume and hair spray directly on jewelry.
Keep out of the reach of children.
Remember to accept all unavoidable compliments graciously.